Telecaller

Bhubaneswar, Odisha, India
560 days ago

Description

  • Answering phones and explaining the product and services offered by the company.
  • Contacting existing customers as well as prospective customers using scripts.
  • Obtaining customer information and other relevant data.
  • Asking questions to the customer and understanding their specifications.
  • Resolving queries and issues related to the products and services.
  • Making recordings of all the sales phone calls and sales deals.
  • Maintaining the database of the customers on a regular basis.
  • Suggesting solutions based on customer’s needs and requirements.

Requirements

  • Diploma or Degree holder.
  • Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department.
  • Great interpersonal skills.
  • Exceptional oral and written communication skills.
  • Strong organizational skills.
  • Ability to work in a team or individually as and when required.
  • Ability to manage and handle multiple tasks.
  • Outstanding problem-solving skills.
  • Exceptional attention to detail.
  • Hard-working individual.
  • Good time management abilities.
  • Ability to tolerate stress and pressure.

Bonuses

Benefits

Group Mediclaim, Competitive Incentive scheme, TA, Local conveyance

Responsibilities

  • Initiating sales with potential customers over the phone.
  • Asking inquiries to interact with customers and keep the speech communication going.
  • Listening to the customers' has to generate repeat sales.
  • Gathering and documenting client info, payment ways, purchases, and reactions to products.
  • Keeping up thus far on all products and informing customers of recent products.
  • Answering customers' queries on the product.
  • Meeting sales targets
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